- Associate – Catalog, EN
Job ID: 1996954
DESCRIPTION
Job summary
JD: Associate – Catalog Associate, English
Amazon.com, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. The company has grown to a multi-billion dollar enterprise since it was founded in 1995. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewelry. We operate stores in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, China and India.
Duties and Responsibility: Under general supervision, performs variety of tasks in populating/procuring content for the product catalogs on the Amazon Web Site. Duties may include, content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed etc.
Skills:
– Strong written communication skills
· Good working knowledge of MS Office
· Typing skill of 40 wpm with 100% accuracy
· Preferably a domain expert
Ability to:
– Multi task in a fast paced environment
· Operate in the system with the speed and accuracy necessary to meet departmental standards
· Handle stressful situations
· Maintain composure in critical situations and communicate clearly with both internal and external customers
Demonstrate:
– Passion for delivering great customer experience
· Strong inter personal & communication skills
· Excellent listening skills
· Excellent Data Accuracy skills
· Eye for Detail
2) Tron Associate
Job ID: 1879483
DESCRIPTION
Job summary
A AVOC associate is required to watch the video of the stowing activity in a fulfillment center, understand it thoroughly and make best use of the human judgement and available resources to indicate the activity captured in the video. They are expected to verify /mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining stow quality at the fulfilment center. This is an operational role.
Roles and Responsibilities (not limited to):
· Systematically escalate problems or variance in the information to the relevant owners, teams and managers according to the defined processes and standard
· Understand performance metrics and process requirements to drive business results in live environment
· Analyze and detect exceptions
· Meet predetermined and assigned productivity targets and quality standards within expected deadlines
· Contribute to process changes to minimize handling time, increase work efficiency and improve the software tool that he/she shall will be using
